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Why leaders should get themselves loved

On 30 september 2011, in improvisation, methods, participation, by Ruben van der Laan
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‘Yes, but the whole meeting should be designed in such a way that we get them where we want’. That were tough words and it framed the meeting unequivocally. My client knew what she wanted. And she was not willing to let others interfere with her plans.   I was preparing a 2-day retreat and [...]

Letting the new emerge

On 9 juni 2011, in change, innovation, transformational, by Ruben van der Laan
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On the card John wrote the word ‘listening’. He was proud of it. ‘I learned the importance of listening today. It’s makes for better teamwork. So that’s what I’ll do starting tomorrow back at the office’. As usual I was closing the meeting by asking participants to write down that single action they would do [...]